GoodFund
Fabriam Centre
Atmel Way
Silverlink
Newcastle upon Tyne
NE28 9NZ
United Kingdom

Tel: +44 (0)191 280 4349
Fax: +44 (0)191 280 5411
info@goodfund.org

Registered Charity
Number 1107024
Confidentiality Policy

This webpage consists of the Confidential Policy of GoodFund and is aimed at establishing an organisation-wide framework on its expectations on staff use of customers’ information. GoodFund has a responsibility to ensure that its staff comply with these requirements on confidentiality in their use of customers’ information.

This policy is applicable to current and future employees and apply to all information currently in use and those that are to be collected in the future. They will be reviewed with new employees and their key elements and impact discussed. All employees will be required to sign a statement signifying that they have read, understood and will follow the provisions of this policy.

As part of GoodFund’s continuous commitment to providing high quality services we abide by the following confidentiality policy for all service provided to our customers. We place the highest priority on ensuring the security and confidentiality of data pertaining to each customer.

GoodFund is aware that our customers have entrusted us with their financial information and accounts, and this imposes a duty on us to collect, use, store and manage such information with confidentiality. This policy assures that GoodFund maintains, in the strictest confidence, all clients’ personal and confidential information.

Purpose of the Policy
The purpose of this policy is to ensure that all staff of GoodFund maintain the confidentiality of information obtained while providing services to existing and potential customers. The policy applies to all personnel involved in the activities of the organisation and imposes a duty on them to maintain the confidentiality of information obtained as a consequence of their involvement in the different elements of our corporate activities.

Protecting Customers’ Confidential Information
Our commitment is to protect any financial or confidential information customers and visitors might supply to us with the same strict standards of security and confidentiality we employ in all customer relationships.
Maintaining strict security and confidentiality standards for customers’ financial and confidential information is one of our key responsibilities. Since our most important asset is the trust and confidence of our customers, keeping their information confidential and using it only as they would wish us to is a top priority for GoodFund.

GoodFund employs and continually assesses state-of-the-art technology and other security measures to protect personal information from unauthorised disclosure or usage. GoodFund shall retain records it receives and holds that relate to its customers in a confidential manner. In order to guard against inappropriate disclosure of its current and potential clients, the company shall restrict access to its employees, auditors and consultants who need to know such information and who are bound by the Privacy and Confidentiality Policies of the company. The organisation will maintain physical, electronic, and procedural safeguards to ensure restricted access, use and disclosure of such information.

Non-disclosure of Confidential Information
GoodFund agrees not to use any confidential information disclosed to it by its customers for unauthorised use or for any purpose other than to carry out transactions to give effect to the purpose for which the information was given. GoodFund will not disclose any confidential information other than to its employees or agents who are subject to this confidentiality policy and who are required to have the information in order to perform functions which relate to the services provided to the company’s customers.

GoodFund agrees that it will take all reasonable measures to protect the secrecy of and avoid disclosure of the customers’ confidential information in order to prevent it from falling into the public domain. Appropriate measures will be taken by the company to ensure that customers’ information do not fall into the possession of persons other than those authorised to use the information. Such measures shall include the highest degree of care that the company utilises to protect its own confidential information of a similar nature.

This company shall hold all confidential information received from all our customers in strict confidence and shall ensure that all of its employees, directors, agents, consultants, advisers and other third parties, who are given access to confidential information on a "need to know" basis, do likewise.

However, the company shall not be liable for a disclosure to others, of the customers’ confidential information that:

  • was generally available to the public prior to receipt by GoodFund or that becomes generally available to the public through no act or failure to act on the part of the company, its employees, directors, agents, consultants, advisers.

Customers’ Role in Protecting Their Confidential Information
GoodFund works hard to protect customers’ confidentiality, however, all customers are also instrumental in protecting their own personal information. To help keep customers’ information secure and confidential, we recommend that they:

  • Keep their ID or password confidential;
  • Sign off once you have completed a secure online session;
  • Provide their Access ID only when their browser shows an encrypted connection directly to GoodFund .

    © 2006 GoodFund's Confidentiality Policy has been last updated: July 15, 2005
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